Let's get you back in
Pick a recovery path below. Any one works — you only need to prove you're you once.
Use a recovery code
FastestEnter one of the 10 codes we gave you when you set up 2FA. Each works once.
SMS to backup phone
Send a code to +233 ••• •••• 4712 (Akosua Mensah's work line)
Re-verify with Ghana Card
Live selfie + ID scan. Takes ~24h to review.
Video call with concierge
Akosua verifies you over video — 5–10 min. Business hours only.
Need help? Call +233 30 273 8001 · 24/7 security line